{"@":{"v":"gdom/1.2","profile":"https://dng.ai/gibberdom/gdom-1.2.json","proj":"text","index":"https://dng.ai/_gdom/manifest.json","site":"https://dng.ai/_gdom/site.gdom","self":"https://dng.ai/_gdom/company/careers/customer-success-manager/index.text.gdom"},"text":"# Customer Success Manager\n\nMake enterprise customers wildly successful — from onboarding their first workflows to expanding across the org.\n\n## What you’ll do#\n\n- Own onboarding: build customers’ first agentic workflows with them.\n\n- Drive adoption, retention, and expansion across accounts.\n\n- Be the voice of the customer back to product.\n\n## What we’re looking for#\n\n- 3+ years in CS or account management at a B2B SaaS company.\n\n- Technical enough to design workflows; commercial enough to grow accounts.\n\n- Calm, organized, and customer-obsessed.\n\n## Outbound links\n\n- [All roles](https://dng.ai/company/careers/)\n\n- [Draft & Goal](https://dng.ai/)\n\nSite navigation: https://dng.ai/_gdom/site.gdom\n\nFull page index: https://dng.ai/_gdom/manifest.json","links":[{"rel":"internal","href":"https://dng.ai/company/careers/","path":"/company/careers","label":"All roles","gdom":"/_gdom/company/careers/index.text.gdom"},{"rel":"internal","href":"https://dng.ai/","path":"/","label":"Draft & Goal","gdom":"/_gdom/index.text.gdom"}]}