How long does onboarding take?
The target is a first workflow in production within 30 days. The exact timeline depends on workflow scope, data and system access, and the timing of security, legal, and stakeholder reviews.
Who needs to participate from our team?
Most launches need a marketing process owner, a subject-matter expert, and the people who control relevant data, systems, security, or legal review. We keep their involvement focused around decisions, access, acceptance, and ownership.
What is a forward-deployed engineer?
An AI engineer who works directly with your marketing and technical teams to build production workflows, integrations, and governance inside your real environment—then documents and hands over what was built.
Who owns what gets built?
You do. Workflows, connectors, brand and knowledge configuration, documentation, and operating patterns built for your deployment stay in your workspace, subject to the terms in your order form.
What can extend the 30-day target?
The most common dependencies are unavailable APIs, delayed data access, custom security requirements, and stakeholder or procurement reviews. We identify these during discovery and make the critical path visible.
Is white-glove onboarding included in every plan?
Every production plan includes onboarding tailored to its scope. Agency adds guided onboarding and dedicated Slack support. Enterprise adds a named success team, governance design, and an SLA; forward-deployed engineering is scoped separately.
Can you work with our agency or systems integrator?
Yes. We can deploy alongside internal teams, agencies, or systems integrators, with clear ownership for workflow design, data, approvals, implementation, and ongoing operation.
